Diagnostic Guides

Learn to identify plumbing and HVAC issues before you call a pro. Know what's urgent, what can wait, and what you might fix yourself.

Common Issues & Solutions

Clogged Drain

DIY POSSIBLE

Signs:

  • • Water drains slowly
  • • Gurgling sounds from pipes
  • • Bad odors from drain

Quick Check:

Pour boiling water down the drain. If it clears, debris buildup. If it backs up, deeper blockage.

DIY Steps:

  1. 1. Remove visible debris
  2. 2. Try a plunger (if not backed up into main line)
  3. 3. Baking soda + vinegar (let sit 30 mins, then hot water)

Call a pro if: Blockage in main sewer line, multiple drains slow, or DIY doesn't help.

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Low Water Pressure

CHECK FIRST

Signs:

  • • Weak shower or faucet flow
  • • Takes longer to fill tub
  • • Affects specific fixture or whole house

Quick Check:

Is it one faucet or everywhere? Check if neighbors have pressure (helps identify city line vs. your line).

DIY Steps:

  1. 1. Clean aerator (small screen on faucet tip)
  2. 2. Check for leaks under sink
  3. 3. Open supply valve fully

Call a pro if: Whole house affected, leak suspected, or cleaning doesn't help.

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Running Toilet

EASY FIX

Signs:

  • • Constant water running/trickling
  • • Fills periodically on its own
  • • Increases water bill

Quick Check:

Lift toilet tank lid. Water should stop when tank is full. If not, fill valve stuck.

DIY Steps:

  1. 1. Jiggle handle gently
  2. 2. Check tank level (adjust if too high)
  3. 3. Clean sediment from fill valve

Call a pro if: Persists after adjustments or you're uncomfortable opening tank.

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Furnace Won't Start

URGENT

Signs:

  • • No heat coming from vents
  • • Furnace making strange sounds
  • • Pilot light won't stay on

Quick Check:

Check thermostat set to HEAT. Look for furnace light (should be blue/yellow). Listen for ignition clicks.

DIY Steps:

  1. 1. Check circuit breaker isn't tripped
  2. 2. Verify thermostat batteries OK
  3. 3. Note any error codes on display

Call a pro immediately: Furnace issues need professional diagnosis. Don't delay in winter.

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AC Not Cooling

URGENT

Signs:

  • • Indoor temp stays high despite AC on
  • • No cold air from vents
  • • Compressor running but no cooling

Quick Check:

Thermostat set to COOL? Check outdoor compressor unit is running (should hum). Any ice buildup?

DIY Steps:

  1. 1. Check air filter (change if clogged)
  2. 2. Clear leaves/debris from outdoor unit
  3. 3. Verify all vents open and unblocked

Call a pro if: Temp still high, compressor won't start, or ice on outdoor coil.

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Water Heater Leaking

URGENT

Signs:

  • • Water pooling around tank base
  • • Dripping from relief valve
  • • Water on floor near heater

Quick Check:

Where's the leak? Bottom of tank = replacement needed. From relief valve = often pressure issue.

DIY Steps:

  1. 1. Place towels to contain water
  2. 2. Turn off water supply to heater
  3. 3. Contact pro (replacement likely needed)

Call a pro immediately: Leaking tanks fail completely and cause flooding.

Get Emergency Help →

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